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  1. CustomersFirst Academy
    https://customersfirstacademy.com/free-customer-service-training-materials

    Free Customer Service Training Materials & PDF Downloads

    • Learn how to train your customer service team with free resources from CustomersFirst Academy. Download PDFs, templates, and webinars on customer service skills, communication, proble… See more

    Understanding Customer Service

    Customer service is the act of providing support to customers before, during, and after a … See more

    CustomersFirst Acade…
    CORE Customer Service Skills

    To provide excellent customer service, you need to have a few core skills. These skills include communication, listening, patience, and empathy. Let’s take a closer look at each of the… See more

    CustomersFirst Academy
    Free Customer Service Training Materials

    If you are looking for free customer service training materials, you have come to the right place. In this section, we will provide you with some of the best resources available fo… See more

    CustomersFirst Academy
    Training Exercises and Guidelines

    When it comes to customer service, training is essential to ensure that your representatives are equipped with the necessary skills and knowledge to provide excellent s… See more

    CustomersFirst Academy
    Customer Service & Support Training Materials: 23 Free Resou…
    Learn how to train your customer service and support team with 45 free resources, including a template, exercises, and tips. Find out what skills, tools, and scenarios to cover in your tr…
    HubSpot Blog · https://blog.hubspot.com/serv…
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    Table of Contents
    Understanding Customer Service
    CORE Customer Service Skills
    Free Customer Service Training Materials
    Training Exercises and Guidelines
     

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  3. HubSpot Blog
    https://blog.hubspot.com/service/free-c…

    Customer Service & Support Training Materials: 23 …

    4 days ago · Learn how to train your customer service and support team with 45 free resources, including a template, exercises, and tips. Find out what skills, tools, and scenarios to cover in your training program.

     
  4. Seismic
    https://seismic.com/resources/guides/free-customer...

    Free Customer Service Training Manual Template - Seismic

  5. CustomersFirst Academy
    https://customersfirstacademy.com/free-customer...

    25+ Free Customer Service Training Ideas and Activities

  6. Business Training Works
    https://www.businesstrainingworks.com/training...

    Five Free Customer Service Training Games - Business Training …

  8. KSL Training
    https://www.ksl-training.co.uk/free-resources/...

    Best Customer Service Training Ideas, Exercises & Activities

  9. safetyculture.com
    https://training.safetyculture.com/training...

    Download your free customer service training materials and …

  10. Seismic
    https://seismic.com/blog/5-free-customer-service-training-materials

    5 free customer service training materials - Seismic

  11. CustomersFirst Academy
    https://customersfirstacademy.com/customer-service-training-pdf

    Customer Service Training PDF: Upskilling Your Team

  12. Zendesk
    https://www.zendesk.com/blog/customer-service-training-important

    Customer service training: The complete guide - Zendesk

  13. HubSpot Blog
    https://blog.hubspot.com/service/customer-service-training-ideas

    40+ Amazing Customer Service Training Ideas, Exercises & Topics

  14. safetyculture.com
    https://training.safetyculture.com/blog/free-customer-service-training

    23 Free customer service training courses for upskilling

  15. amazingserviceguy.com
    https://amazingserviceguy.com/customer-service-games-puzzles

    Free Customer Service Games & Puzzles | List & How to Play

  16. Scribe
    https://scribehow.com/library/customer-service...

    How to Create a Customer Service Training Manual + Free …

  17. Tidio
    https://www.tidio.com/blog/customer-service-training

    Customer Service Training for Employees: Activities & Examples

  18. Customer Service Group
    https://wp.customerservicegroup.com/wp-content/...
    [PDF]

    The Big Book of Customer Service Training Games

  19. Telephone Doctor
    https://telephonedoctor.com/category/telephone-skills-training

    Telephone Skills Free Tips Archives - Telephone Doctor

  20. TrainUp.com
    https://www.trainup.com/Customer-Service-Training...

    Customer Service Training in Saint Louis, MO - Trainup.com

  21. Telephone Doctor
    https://telephonedoctor.com/contact/contact-us

    Customer Service Training - Telephone Doctor

  22. Telephone Doctor
    https://telephonedoctor.com/free-white-paper-roi...

    Free White Paper | ROI of Customer Service Training