Contrary to the name, a welcome letter doesn’t end up in guests’ mailboxes. A hotel welcome letter is a message intended to greet the guest and provide important information … See more

Welcome letters aren’t just a gesture of goodwill, but they have some tangible benefits that your guests and employees can realize. Sending welcome letters (or emails) ca… See more

Now for the practical part: how do you write your welcome letter? Let’s start from the top. To engage guests from the beginning, it’s a good idea to call the guest by their name, like “… See more

It is our pleasure to welcome you to (Your Hotel Name). Whether you are travelling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide y… See more