To understand how VoIP actually works, we will take a look at what happens when you make or receive a phone call on VoIP phone. When you make a phone call using VoIP, their business phone number app or VoIP adapter takes the analog voice signal and turns it into digital signal.

In this guide, we’ll break down how VoIP phone systems work, from the basics to advanced features, and explain why VoIP isn’t just about saving money but also about enhancing the customer experience.

VoIP architecture is a network topology that supports real-time audio with an internet connection. You might already be familiar with how VoIP works. To recap, Voice over Internet Protocol (VoIP) converts audio signals into digital ones and transmits them over the internet.

How VoIP Works. To effectively understand how VoIP works, it’s essential to break down the process into several key steps: Signal Conversion: When a person speaks into a VoIP phone or a standard phone connected to a VoIP adapter, their voice is analog. The first step involves converting this analog signal into a digital signal through a ...

Whether your goal is to forward calls to a home office, manage a remote call center, or improve call handling at your essential business, VoIP will keep you connected and productive. Not sure where to start when finding a VoIP solution? Let this guide help you pinpoint what you’re looking for.