Overall, a well-written guest welcome message is an important part of the guest experience at hotels. It can help create a positive first impression, provide important information… See more

Every hotel is different, which means the tone and detail should suit the personality of your business. Nonetheless, messages should be written in simple, easy-to-understan… See more

Guest messages can be sent in a variety of ways. The best one for your hotel will largely depend on what best represents your brand and speaks to your guests. Five-star tr… See more

The responsibility of writing welcome messages to guests can vary depending on the size and structure of the hotel. Generally, it is the duty of the front office, director of r… See more