According to Bozzone, having an organization chart grouped by function is where those dreaded communication “silos” come from. Say a cutting department manager h… See more

“My bet is that most custom fab shops don’t have a designated preproduction department,” Bozzone said, “or even a way to control preproduction activities. Instead, the various … See more

Yes, fabricators could work on developing communication among departments and foster an environment that encourages ownership over the quality of one’s work. Problem is… See more

Metrics and performance reviews would be based on satisfying demand for the next customer in the value chain. That is, they help make life easier for those downstream. This builds … See more

This new structure, Bozzone said, gets people away from compartmentalized thinking. “In a functional arrangement, people tend to think about their function and not ho… See more