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- Nextiva has received complaints about123:
- Not being geared toward very small business teams.
- Requiring an upgrade to the Professional plan to access most integrations.
- Limiting sessions to less than an hour, while multiple communication brands allow video meetings to run much longer.
- Charging customers months after cancellation.
- Lying to customers during the sales process.
- Service issues such as phones not connecting all the time or not getting dial tones, and outbound voice getting dropped during phone calls.
Learn more:âś•This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.Nextiva Is Not Recommended For:
- Very small business teams: It doesn’t seem geared toward tiny companies.
- Integrations without upgrades: You must upgrade to the Professional plan to access most integrations.
www.forbes.com/advisor/business/software/nextiv…Nextiva is a scam. Here's why. This company continues to charge our card months after we canceled. They even had to pay us a refund and then STILL charged our card. They outright lied to us during the sales process. They claimed that we would get their best software for what we were paying and that it would work flawlessly for our business needs.www.consumeraffairs.com/business/nextiva.htmlIn the first 12 months of service we had many service issues. We had issues of phones not connecting all the time or not getting dial tones, which forced a phone reboot and wait 5-10 minutes to make a call. The other biggest issue was when on a phone call our outbound voice would get dropped and the clients could not hear us.
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