Looking for ways to engage with your hotel guests? Or are you searching for initiatives that will help you improve guest review scores, even if you have fewer front desk staff than i… See more

Welcome letters aren’t just a gesture of goodwill, but they have some tangible benefits that your guests and employees can realize. Sending welcome letters (or emails) ca… See more

Now for the practical part: how do you write your welcome letter? Let’s start from the top. To engage guests from the beginning, it’s a good idea to call the guest by their name, like “… See more

It is our pleasure to welcome you to (Your Hotel Name). Whether you are travelling on business or pleasure, we know you have a variety of hotels to choose from. We strive to provide y… See more

A very warm welcome to (Mention your Hotel Name). It is indeed a pleasure to have you staying with us. The Management and staff are pleased to be your hosts. I look forwar… See more