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- To communicate effectively on the telephone, you should12:
- Immediately introduce yourself.
- Speak clearly and slowly.
- Use proper language.
- Actively listen and take notes.
- Remain cheerful.
- Ask before putting someone on hold or transferring a call.
- Be honest if you don't know the answer.
- Show consideration for others by keeping your phone conversations private.
- Silence cell phones, pagers, and other devices when you are in a meeting or sharing a meal with colleagues.
Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.Immediately introduce yourself. Speak clearly. Only use speakerphone when necessary. Actively listen and take notes. Use proper language. Remain cheerful. Ask before putting someone on hold or transferring a call. Be honest if you don't know the answer.
blog.hubspot.com/service/phone-etiquetteSpeak slowly and articulate your words clearly. Use vivid terms to create interest and communicate descriptions. Be specific. Show consideration for others by keeping your phone conversations private. Silence cell phones, pagers, and other devices when you are in a meeting or sharing a meal with colleagues.open.lib.umn.edu/businesscommunication/chapter/… - People also ask
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