According to the Emily Post Institute, “please” is one of the polite words that should be used on a daily basis. Simply saying “please” changes a command into a request an… See more

kupicoo/Getty Images “Whether someone is going out of their way to do something they didn’t have to, like holding a door for you or performing a routine, like making your coffee… See more

After being thanked, the polite responseis “you’re welcome” or possibly “my pleasure”—but saying “no problem” sends the wrong message. The reason? Smith explained t… See more

When you enter someone’s personal space—whether intentionally or accidentally—you should call attention to it to ask permission or offer an apologyby way of sayi… See more