Trailer calls are also called post transaction surveys. buyers' intentions surveys. prospecting calls. follow-up surveys. lost customer calls.

Trailer calls are also called: Post transaction surveys Prospecting calls Lost customer calls Buyers' intentions surveys

Only 25 questions were asked and much probing was done to find out exactly what the participants meant. This is an example of a (n) research requirement survey. ethnographic survey. critical incident study. trailer call. service expectation meeting and review.

Trailer calls or post-transaction surveys are methods used by businesses to gather feedback from customers after a transaction or interaction has taken place. These are tactics used principally for the purpose of assessing the customer's experience, identifying areas for improvement and gauging the overall customer satisfaction.

Which of the following types of research did Marriott conduct? Trailer calls. The University of Leeds in the U.K. released findings of its study of television viewing behaviors.