Surveys are an excellent way to connect with customers, especially when they can respond with only one-click. Use a customer satisfaction survey to get quick feedback o… See more

Whether your last conversation went well, or left room for improvement, following up is always a good idea. These proactive emails should be more personalizedto the individual c… See more

Proactive emails offer an opportunity to target customers who have specific needs or use-cases. By zero-ing in on how they use your product, you can offer helpful suggestion… See more

If you’re newer to the company, take the time to reach out to customers and check in. Not only will they feel a personal connection with you, but you’ll also have the opportu… See more