From email reminders about upcoming stays to OTA-specific notifications, guests are usually flooded with information about their reservations. Shortly before check-in, they’re also… See more

Providing the right services to your guests from the first moment they enter your vacation rental can really make a difference (and could even improve your repeat guestrate). … See more

What’s the main problem most hosts come across when creating a new welcome book for a short-term rental? It takes a lotof time and effort! Writing an entirely new vacation rental welc… See more

When deciding what to include in your vacation rental welcome book, there’s one thing you should always remember: every section should be helpful for first-time guests in y… See more

You’ll need to give your guests a copy of their guest welcome book before they arrive, but how should you deliver it? While we sit at the impasse of print vs. digital, many host… See more