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- To track an order in Shopify, customers can:
- Log into their customer account on the order status page.
- Verify their identity using their email address or phone number along with the order number if they don't have an account1.Shopify order statuses include Open, Archived, Payment status, Fulfillment status, and Return status2.
Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.To track their order on the order status page, customers can log into their customer account. Alternatively, to confirm their identity after a certain amount of time has passed, customers without an account might be required to verify their email address or phone number along with the order number to view the order details.help.shopify.com/en/manual/orders/status-tracking/…Understanding your order statuses
- Order status Orders are either Open or Archived, but can have additional statuses.
- Payment status The payment status of an order is an important part of the information that determines what tasks you need to do for an order.
help.shopify.com/en/manual/orders/manage-orders… - People also ask
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