The concept is great and fits into the current environment I which shopping and purchase are Happening online. Who would like to track their purchase from order inception to good delivered? This is where I have found Shop to be lacking. The order appears in the account linked to you quickly but There is little useful information beyond what you would get in an email confirmation from the store. From there I’ve found the app to be somewhat pointless. Most recent example would be an order placed weeks ago. Once the order showed shipped it just spent days on the location map in the state from which it was sent. I repeatedly checked on status but it appeared as no movement. I checked this morning and it moved from one city in the originating state to another city in that state. Early this afternoon it just showed up in the mail. I then got a notice hours later after delivery from the app indicating that it was out for delivery. Then later in the day, hours after it delivered got another notice that it was just delivered. Can’t really say that I see the purpose or the benefit of the app. The USPS service app gave far better updates and provided greater accuracy. Other orders showing up in Shop have the same issue so can’t say that I’m terribly enthusiastic about it. It doesn’t do any harm so that’s good, I guess my point is...it doesn’t do much at all.

This is a great tracking app for all deliveries from various different companies and can even track globally - I like the way that for most deliveries it automatically detects these details and updates them for example I order from companies like Wish and SHOP picks up on the delivery information as soon as it’s on the way from Hong Kong, also if for some reason it hasn’t detected your delivery then you can manually update the tracking number on SHOP and it will automatically detect the parcel company and request the correct location details. I’m sure there maybe other apps that do a similar thing but I am really happy using this.. and best of all it’s FREE and doesn’t flood me with adds like most other Free Apps.

Got the prompt to use route during the Christmas season. It was great! It picked up the orders, AND collected the tracking numbers without me having to do anything, it was incredibly hands off and convienent, I could keep track of all my packages at once. Now all it picks up is that I placed an order online, once I get an actual tracking number for the order I have to manually input it in the app for it to track. It's not a deal breaker, I'm still gonna use it but just kinda disappointed