Got the prompt to use route during the Christmas season. It was great! It picked up the orders, AND collected the tracking numbers without me having to do anything, it was incredibly hands off and convienent, I could keep track of all my packages at once. Now all it picks up is that I placed an order online, once I get an actual tracking number for the order I have to manually input it in the app for it to track. It's not a deal breaker, I'm still gonna use it but just kinda disappointed

This app is a literal useless piece of garbage. I can't even use the "Hold at convenient location" feature because it always immediately gives me an error message after. I live in an apartment with a security door, and apparently drivers can't have phones (which is cruel) to call and tell me my packages are here. My delivery has been delayed twice because of this. I'm absolutely irate, and it seems literally everyone else is having the same problem with the functionality of this app.

A lot of the features (like auto sync status) is not only essential but also available for free with other apps. However this one requires payment to activate. Without bringing anything else dramatically novel to the table, there's really no reason to use this app vs the dozens of other free alternatives that are way more feature packed and at a better deal.