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- Inside sales refers to employees who sell products or services via phone, email, or the internet, while outside sales involves physically meeting with prospective customers12. Under the FLSA, outside salespeople are exempt from overtime requirements, while inside salespeople are generally non-exempt and must be paid overtime for hours worked over 40 in a workweek3.Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.Sales made from the employer's location (inside sales) do not qualify as outside sales. Similarly, work done by mail, telephone or the Internet do not qualify as outside sales unless such activities are in connection with sales made by personal contact.webapps.dol.gov/elaws/whd/flsa/overtime/s1.htmInside sales: Applies to employees who sell products or services via phone, email or the internet. In other words, this is sales work that does not happen in person. Outside sales: Applies to employees who sell products or services by physically going into the field to meet with prospective customers.www.heartland.us/resources/blog/inside-sales-exe…Outside salespeople are exempt from the overtime requirements under the FLSA while inside salespeople are generally non-exempt and are required to be paid overtime for all hours worked over 40 in a workweek. To qualify for the outside sales exemption:sbnonline.com/article/treatment-inside-salespeopl…
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