Great for individuals, difficult for families. I enjoy the plus subscription benefits, which saves a ton of time and hassle with grocery shopping. Tried the family account but it's very difficult to use. Both members need to have the ability to pick up the order. When a family cart order is placed, only that person has access to the order. This defeats the purpose of a family cart.

Adding to my original review below. The last three orders in a row have had errors, items missing from order (not listed in out of stock report). Deli is a big issue, I order 1.5 lbs of meat or cheese, I get .5 lb. (third time in a row). I order high end meat cuts (receipt says what I ordered) but actual product is of lesser quality. Not sure if it’s they are overwhelmed or just the fact they are getting complacent. Worth the 4.99 fee still, but we are just running out of things from the lesser quantity. Any other time I would just stop in any given day, but the whole point of using the service and taking hours to go through the virtual aisles to get exact products is to avoid the exposure since I am high risk. First it’s a great service for the Covid crisis. Unlike Costco and Instacart which inflates prices to ‘get’ more out of you (compare the prices, you would be amazed what Instacart jacks up)...this is a simple 4.99 fee - well worth it. They send you lists of items unavailable and offer to substitute them if possible. The staff has been kind, courteous and fixes any problem or missed/left item. The app is a breeze to use, via browse or search. I love the previously purchased option. All around it’s been nothing but positive, even when there’s an issue. Well done Shoprite!

When I got home tonight I thought to myself gosh I’m tired. Do I really want to take that ride to the grocery store? Probably not. So then I began to sync. Well I’m really hungry, but there’s not really anything to eat here. I’ve been picking up groceries for years. Heavy groceries my hip my back hurts. What can I tell you for some reason it just dawned on me that most people tend to like to use the Internet and I’ve been learning things about things about apps no I’m not that old I’m not that young, but I am smart enough to finally realize my back hurts time to get on the Internet, sure enough I find this thing called Instacart that this woman used to order from that I worked for and it sure did look great with those things were delivered to her door. At first I thought I’m not rich enough to be able to order things off for Instacart, and I can’t afford it well think again with all the time I put into the libras walking in plastic bags of people in the store and a lot of unhappy faces. I begin to think it’s worth every bit of money that I have to spend . So here I was an Instacart ordering they made it easy. They made it incredible so I am now waiting for my first order the end. I guess you can call me a happy camper.