Adding to my original review below. The last three orders in a row have had errors, items missing from order (not listed in out of stock report). Deli is a big issue, I order 1.5 lbs of meat or cheese, I get .5 lb. (third time in a row). I order high end meat cuts (receipt says what I ordered) but actual product is of lesser quality. Not sure if it’s they are overwhelmed or just the fact they are getting complacent. Worth the 4.99 fee still, but we are just running out of things from the lesser quantity. Any other time I would just stop in any given day, but the whole point of using the service and taking hours to go through the virtual aisles to get exact products is to avoid the exposure since I am high risk. First it’s a great service for the Covid crisis. Unlike Costco and Instacart which inflates prices to ‘get’ more out of you (compare the prices, you would be amazed what Instacart jacks up)...this is a simple 4.99 fee - well worth it. They send you lists of items unavailable and offer to substitute them if possible. The staff has been kind, courteous and fixes any problem or missed/left item. The app is a breeze to use, via browse or search. I love the previously purchased option. All around it’s been nothing but positive, even when there’s an issue. Well done Shoprite!

The money saving part of the app in my opinion is not really needed. We are forced to use it because you can get extra money off of an item. But if you have a ShopRite discount card you should get this extra discount. But now they make you have to add this app, so you then have to scroll through the app to find the extra money you can get off and add it to your ShopRite discount card. So stupid just another fire hoop to jump through.

(Montague, NJ Shop Rite) What happened to the Dexter ordering system that actually allowed you to not waste 20 minutes waiting at the deli and instead you could place your order, do your shopping, and grab your completed order right before checkout? If you’re like me and trying this app to recreate that experience...don’t. You will still have to take a number at the deli and wait in line with everyone else. Odds are, your order won’t be ready either. Instead, save your phone storage for something else, bring a shopping buddy with you, make them wait at the deli while you shop, then meet up to check out. Divide and conquer is the only solution nowadays I guess.

It seems like it's going to be a great app because you can order what you want, slicing thickness, etc, but the push notifications suck. When you click on it it just opens to the app with no info. I could see the push note said "your order has been modified" but when I tapped it so I saw was my order. I picked up my order and found out no liverwurst. No option to substitute was offered. Also, I opted to be notified by text and email and got nothing. What works works well. What doesn't, sucks